ArcelorMittal, the world’s second-largest steel producer, with operations spanning continents and an annual crude steel output of 78.5 million metric tonnes, is a global leader in steel and mining. Ranked 120th in the 2019 Fortune Global 500, the company continues to invest in digital transformation to maintain its competitive edge.

The Need

ArcelorMittal International (AMSA) recognized the limitations of its legacy SAP ECC system in supporting its complex and growing global operations. To ensure resilience, compliance, and efficiency, AMSA aimed to:

  • Migrate from SAP ECC to SAP S/4HANA for long-term operational continuity and enhanced user experience.
  • Leverage an offshoring strategy to improve cost efficiency and free up CoE teams for high-value initiatives.
  • Strengthen productivity, optimize performance, and establish a framework for continuous business improvement.

The challenge was to carry out these transformations while keeping business operations stable and compliant.

    The Solution

    With QBA as its transformation partner, AMSA executed a carefully planned SAP modernization journey:

    Strict SLA & KPI Management:

    Ensured stability and efficiency across complex SAP and non-SAP environments.

    Knowledge Creation & Documentation

    Processes were kept up-to-date for seamless knowledge transfer and transparency.

    Agile Delivery Model

    Enabled timely execution of New GL migration, Unicode compatibility, and S/4HANA conversion

    Business Alignment

    Operations continued without disruption while transformation milestones were achieved.

    Flexible Engagement

    Adapted to evolving business needs and compliance requirements.

    The Impact

    Future-Ready S/4HANA Core

    Delivered with a First Time Right approach, ensuring quality and continuous improvement.

    Real-Time Insights

    Streamlined landscape accelerated business performance and analytics.

    Compliance Assurance

    Enhanced audit readiness and long-term SAP support.

    Improved User Experience

    Simplified operations, driving higher adoption and efficiency.

    Cost-Effective Engagement

    Optimized offshore delivery with minimal business disruption.

    Looking Ahead

    For ArcelorMittal, this initiative was not only a technology upgrade but also a strategic foundation for growth.
    Complexity Driving Progress
    Challenges like New GL migration and Unicode conversion were turned into opportunities for innovation.
    Continuity Through Discipline
    Strong planning, execution, and change management ensured business continuity.
    Future-Ready on S/4HANA
    With a robust S/4HANA platform, AMSA is positioned for sustainable efficiency, agility, and innovation in the decade ahead.

    For ArcelorMittal, this initiative was not only a technology upgrade but also a strategic foundation for growth.

    • Challenges like New GL migration and Unicode conversion were turned into opportunities for innovation.
    • Strong planning, execution, and change management ensured business continuity.
    • With a robust S/4HANA platform, AMSA is positioned for sustainable efficiency, agility, and innovation in the decade ahead.

    Case Study

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